A standard appointment at our office is scheduled for 15 minutes. It is important that when scheduling an appointment with our office you are transparent with our front desk staff about your reason for visit, as there are a number of reasons why you may require a longer appointment. If you are not transparent about your reason for visit there is a chance that you will need to reschedule your appointment for a later date.

Standard appointment reasons include, but are not limited to:

• Prescription refill / medication discussion

• Cold/flu symptoms

• Urological issues (bladder)

• Dermatology issues (skin)

• Allergies

• Pain

• STI testing

• Referral requests

• Requisition request (bloodwork / diagnostic imaging)

• Ear infection

• Eye infection

• Headaches

• Substance abuse

• Family planning / contraception

• Men’s health

In Alberta Chronic Disease is on the rise. Some of the most prevalent chronic diseases that our physicians see in the clinic are:

• Asthma

• Chronic Obstructive Pulmonary Disease (COPD)

• Chronic Pain

• Heart Disease

• Diabetes

• Cancers

• Mental Health

There are many high risk behaviours than can lead to some of these chronic conditions. The three highest risk behaviours being: smoking, unhealthy eating and physical inactivity.

Braeside on 24th Medical Walk-In Clinic is working collaboratively with the Calgary West Central Primary Care Network (CWC PCN) to help create strategies to encourage behaviour changes, in an effort to both prevent chronic conditions from occurring in our patients and to help treat those who already suffer from some of these chronic conditions.

Family patients of B24 are able to schedule with our nurse. An appointment with your family physician and a referral are required before an appointment can be scheduled with our nurse. Some issues that our nurse is able to help with include, but are not limited to:

• Chronic disease management and education

• Support and promotion of healthy lifestyle behaviours and disease prevention

• Obesity education and lifestyle modifications

When it comes to mental health issues it is best that you see your family physician whenever possible. If you are unable to see your family physician you can request to be seen by our on call physician.

Reasons to see a health professional for a mental health issue include, but are not limited to:

• ADD/ADHD

• Adjustment Disorder

• Depression

• Dysthemia

• Generalized Anxiety Disorder

• Panic Disorder/Panic Attacks

• Phobias

• Social Anxiety

Whenever possible, it is best to see your family physician for all health issues. That being said, we understand that for certain issues you may prefer to see a female physician.

Dr. Kelsey Stearns runs a Women’s Health Clinic through our office. Established and walk-in patients are able to utilize this service. If you are a female patient who wishes to see a female physician for a women’s health issues please call the clinic at (587) 296-3363 and request an appointment with Dr. Kelsey Stearns. When booking an appointment through our Women’s Health Clinic, you will be required to disclose the reason for your visit.

Some common reasons for a women’s health visit include, but are not limited to, the following:

• Breast cancer screening

• Contraception

• Pelvic pain

• PAP smear

• STI testing

• Urinary problems

• Menstrual issues

• IUD consultation / insert / removal

• Nexplanon implantation

Our clinic offers comprehensive care for patients suffering from migraines. We provide individualized treatment plans that may include lifestyle strategies, acute and preventive medications, and advanced therapies. For patients with frequent or chronic migraines, Botox® injections are available and can significantly reduce the frequency and severity of migraine headaches. Our goal is to help patients achieve better migraine control, improve daily functioning, and enhance overall quality of life through evidence-based, patient-centered care.

Dr. Jagdeep Doulla offers Cosmetic Botox Injections through our clinic. A booked consultation is required. Please call the clinic at (587) 296-3363 to request an appointment today.

A booked appointment with your family physician is required in order to have a form completed or a letter prepared. There is no guarantee that your request will be completed during your visit, as forms and letter preparation are done on a case by case basis.

Common forms/letters include, but are not limited to:

• Sick note / doctors note

• Drivers Medical

• Pre-employment medical exam & report

• Fitness for summer camp, daycare, travel, etc

• Disabled Parking Placard application / renewal

• Insurance forms

• Disability Tax Credit application

• Attending Physicians Statement

• Pregnancy leave forms

• EI forms (unemployment)

If you do have a form completed or a letter prepared, there is a charge - see our billing and uninsured services page for more information on the charge for this service.

A complete physical check-up is recommended to all patients, at a minimum, every 2-3 years. This timeline may differ depending on your medical history. Check with you family physician to find out what your recommended time between complete physical check-up’s is.

Complete physical check-ups are not your average clinic visit and they require more time than a typical visit. For this reason, all complete physical check-ups need to be booked through our front desk staff, this can be done over the phone or in office.

Whenever a workplace injury occurs it is important that you consult a physician, regardless of how serious you feel the injury is. Many workplace injuries are ones that occur gradually over time, so the sooner you see a physician about the injury the better. It is important to have it on record that the injury occurred at work - if this is not done and something happens outside of the workplace to worsen the injury it becomes difficult to determine how the injury started and may affect your ability to receive employment benefits.

If you come in to see a physician for a work related injury you need to inform the front desk staff of such so that the correct paperwork can be completed.

Periodic growth checks are important to ensure that your child is reaching the appropriate milestones for their age, as well as to detect any chronic conditions early. Check with your family physician to find out when your child is due for their next growth check.

Growth checks are not your average clinic visit and they require more time than a typical visit. For this reason, all growth checks need to be booked through our front desk staff, this can be done over the phone or in office.

Many Obstetricians do not take over prenatal care until the third trimester - depending on your medical history and risk factor they may take over your care early. Prior to having your prenatal care taken over by an Obstetrician it is important that you see a physician regularly regarding your pregnancy. Check with your physician to find out how often you should be having a prenatal check-up and to have a referral sent off to an Obstetrician.

Prenatal check-ups are not your average clinic visit and they require more time than a typical visit. For this reason, all Prenatal check-ups need to be booked through our front desk staff, this can be done over the phone or in office.